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MANAGED SERVICES

For clients with minimal or no existing IT staff or partnerships

SUFFICIENT AND EFFECTIVE END-USER SUPPORT

Supporting daily end-user issues can be time-consuming, and keeping up with ever-changing technology can feel overwhelming. Let AlpacaTech take the burden off your shoulders! Our managed services allow business leaders to shift their focus toward strategic IT initiatives, improving productivity by providing effective and reliable end-user support.

With a thorough assessment of your business's IT needs and the implementation of managed services, you can trust that your staff will be equipped with the right technology and support to drive the success and mission of your business forward.

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To learn more about the managed services offered by AlpacaTech, click on each icon below.

Image by Scott Rodgerson

WITH MANAGED IT SERVICES, YOUR TEAM CAN ACCESS OUR TECHNICAL EXPERTS TO REQUEST SUPPORT IN SEVERAL WAYS:

Email

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Phone

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Desktop App

COST BENEFITS

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Providing adequate IT support in a small organization often requires at least one dedicated technician to manage end-user requests and issues. However, the cost of hiring a mid-level technician alone can quickly surpass the entire IT budget of a small to medium-sized business. AlpacaTech offers the same level of end-user support at a fraction of the cost, along with access to experts in IT infrastructure, networking, collaboration, cloud services, and more.

Moreover, IT costs should be predictable and scalable as your business grows. Our solutions are designed with this in mind, offering pricing based on per-user or per-device managed services, ensuring your IT budget aligns with your business needs.

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How does Alpaca Tech compare to your "DIY IT"?

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  • Shorter on-boarding and off-boarding, allowing your team to start working immediately.

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  • More cost-effective support with advanced levels of expertise.More easily managed IT expectations with documented SLAs (Service Level Agreements).

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  • Scalable and predictable IT costs as you add to your workforce.

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